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VCID (type: esriFieldTypeString, alias: Enter the VCID of the Vote Center, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Tasks (type: esriFieldTypeString, alias: Have you completed all tasks in your checklist?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
TasksReason (type: esriFieldTypeString, alias: Enter what you have not completed and why., SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)
Passwords (type: esriFieldTypeString, alias: Do you have access to the ePollbook passwords?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
PasswordsReason (type: esriFieldTypeString, alias: Enter what passwords you do not have access to., SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)
Sync (type: esriFieldTypeString, alias: Have you completed the ePollbook sync process operation and verified that the election and location are correct on all ePollbooks?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
SyncReason (type: esriFieldTypeString, alias: Enter why you were not able to complete sync operations., SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)
laptops (type: esriFieldTypeString, alias: Have you successfully logged into the laptop?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
laptopsReason (type: esriFieldTypeString, alias: Enter what you were not able to log in to., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
phoneNumber (type: esriFieldTypeString, alias: Enter the FST Samsung phone number assigned to the Vote Center., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
vcLead (type: esriFieldTypeString, alias: Have you met with Lead and Assistant Lead?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
leadReason (type: esriFieldTypeString, alias: Enter why you have not met with the Lead and Assistant Lead., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
COC (type: esriFieldTypeString, alias: Have you completed the Pre-Check Opening Chain of Custody (CoC)?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
COC_no (type: esriFieldTypeString, alias: Please follow the hierarchy to complete the EW Morning Chain of Custody. If you need assistance, please contact the VSAP IT Call Center Hotline (855) 485-0580, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
laptops_no (type: esriFieldTypeString, alias: If you cannot log in, please contact and report to the VSAP IT Call Center Hotline (855) 485-0580, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
PasswordsReasonePollbook (type: esriFieldTypeString, alias: Create an incident ticket in Cherwell and use the Service Classification Equipment -->ePollbook-->Password. The image below shows the exact service classification to use. Please retrive passwords from the knowledge article, save and close your ticket., SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)
PasswordsReasonePollbook1 (type: esriFieldTypeString, alias: On the Knowledge Article section of the Incident form, Click on the appropriate Passwords button. Note: Field Support Technicians (FST) have access to view all passwords., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
PasswordsReasonePollbook2 (type: esriFieldTypeString, alias: If you need assistance creating an incident, please contact the VSAP IT Call Center Hotline (855) 485-0580., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Cherwell (type: esriFieldTypeString, alias: Have you successfully logged into Cherwell and checked in via FST Attendance?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
Cherwell_no (type: esriFieldTypeString, alias: If you cannot log in, please contact and report to the VSAP IT Call Center Hotline (855)485-0580, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
CheckIn (type: esriFieldTypeString, alias: Have you checked-in via text message and received a successful response?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
CheckIn_no (type: esriFieldTypeString, alias: Using Sonim or Samsung Phone assigned to your vote center, text the following codes to (626)779-9975 to Check In/Out:, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
CheckIn_no5 (type: esriFieldTypeString, alias: If you need assistance creating an incident, please contact the VSAP IT Call Center Hotline (855) 485-0580., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Sync_no (type: esriFieldTypeString, alias: What issue are you encountering?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [Not Synching: ePollbook Not Synching], [Slow Sync: ePollbook is synching slowly], [Wrong Election: Wrong Election], ... 2 more ...)
Sync_no1 (type: esriFieldTypeString, alias: Create an incident ticket in Cherwell and use the Service Classification Equipment -->ePollbook-->Network Connecton-Sync Issue/Red Cloud. You may use key words "Red Cloud". The image below shows the exact service classification to use., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Sync_no2 (type: esriFieldTypeString, alias: Refer to the Knowledge Article section to see the detailed steps on how to resolve the issue. If you need assistance creating an incident, please contact the VSAP IT Call Center Hotline (855) 485-0580., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Sync_no3 (type: esriFieldTypeString, alias: Create an incident ticket in Cherwell and use the Service Classification Equipment -->ePollbook-->Slow Data Sync Issue. You may use key words "Slow Data". The image below shows the exact service classification to use., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Sync_no4 (type: esriFieldTypeString, alias: Refer to the Knowledge Article section to see the detailed steps on how to resolve the issue. If you need assistance creating an incident, please contact the VSAP IT Call Center Hotline (855) 485-0580., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Sync_no5 (type: esriFieldTypeString, alias: Create an incident ticket in Cherwell and use the Service Classification Equipment -->ePollbook-->Election Data Issue - Wrong Election. You may use key words "Wrong Election". The image below shows the exact service classification to use., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Sync_no5_1 (type: esriFieldTypeString, alias: Refer to the Knowledge Article section to see the detailed steps on how to resolve the issue. If you need assistance creating an incident, please contact the VSAP IT Call Center Hotline (855) 485-0580., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Sync_no6 (type: esriFieldTypeString, alias: Create an incident ticket in Cherwell and use the Service Classification Equipment -->ePollbook-->Power Issue - Won't Turn On.. You may use key words "Power Issue". The image below shows the exact service classification to use., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Sync_no7 (type: esriFieldTypeString, alias: Refer to the Knowledge Article section to see the detailed steps on how to resolve the issue. If you need assistance creating an incident, please contact the VSAP IT Call Center Hotline (855) 485-0580., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Sync_no8 (type: esriFieldTypeString, alias: Create an incident ticket in Cherwell. Please use the CTI that most closely reflect your issue. If you need Assistance creating an incident, please contact the VSAP IT Call Center Hotline (855) 485-0580., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
printer (type: esriFieldTypeString, alias: Have all ePollbooks sync with their respective BAM printers?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
printer_no1 (type: esriFieldTypeString, alias: Create an incident ticket in Cherwell and use the Service Classification Equipment Issue-->BAM-->Printer - Pairing Issue. You may use key words "BAM Pairing". The image below shows the exact Service classification to use., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
printer_no2 (type: esriFieldTypeString, alias: Refer to the Knowledge Article section to see the detailed steps on how to resolve the issue. If you need assistance creating an incident, please contact the VSAP IT Call Center Hotline (855) 485-0580., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
VCStaff (type: esriFieldTypeString, alias: Have you met with Election Worker staff?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
VCStaff_no (type: esriFieldTypeString, alias: Are at least one (1) of the following roles present? Vote Center Lead, Assistant Lead, Troubleshooter, or Reservist., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
VCStaff_yes (type: esriFieldTypeString, alias: Approach any of the election worker politely and introduce yourself as the assigned Field Support Technician (FST). Make sure to show your ID Badge., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
VCStaff_BothNoShow (type: esriFieldTypeString, alias: Create an incident ticket in Cherwell and use the Service Classification Worker Issue -->Missing Worker-->Both Vote Center Lead and Assistant Lead. You may use key words "Both Lead and Asst Lead". The image below shows the exact service classification to use., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
VCStaff_BothNoShow1 (type: esriFieldTypeString, alias: Refer to the Knowledge Article section to see the detailed steps on how to resolve the issue. If you need assistance creating an incident, please contact the VSAP IT Call Center Hotline (855) 485-0580., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
Mobile (type: esriFieldTypeString, alias: Are you part of the Mobile Vote Center team(Mobile, Flex and Pop-Up)?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
Closing (type: esriFieldTypeString, alias: Has the Pre-Check Closing Chain of Custody (CoC) procedure been completed?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
ClosingNo (type: esriFieldTypeString, alias: Please complete the Pre-Check Closing COC. If you need assistance, please contact the VSAP IT Call Center Hotline (855) 485-0580., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
RequestExtraClosingTime (type: esriFieldTypeString, alias: Does your Vote Center need additional time after 4pm to fully sync the ePollbooks and conduct all closing procedures?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [yes: Yes], [no: No])
RequestExtraClosingTime1 (type: esriFieldTypeString, alias: Create an incident ticket in Cherwell and use the Service Classification Facility Issue -->Facility(Vote Center) Access Time-->Extension of Facility Access Time. You may use the key words "More Time". The image below shows the exact service classification to use., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
RequestExtraClosingTime2 (type: esriFieldTypeString, alias: when creating your ticket, please be sure to describe in detail the reason why your Vote Center may require more time., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
RequestExtraClosingTime3 (type: esriFieldTypeString, alias: Refer to the Knowledge Article section to see the detailed steps on how to resolve the issue. After creating your ticket you are required to call the VSAP IT Call Center Hotline (855) 485-0580 every 15 minutes to receive an update if your request was approved., SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)